Vision VISION-64 Guía de usuario Pagina 179

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Appendix B: Troubleshooting 179
Change the Serial port number to a different port. Generally the engraver
will be hooked up to either port 1 or 2. Once you change the Serial port
number, click on Okay. You will now need to exit from Vision and go back
into the program for the changes to take effect.
If the status line now says “Offline”, then plug the cable back into the
controller and see if the status line changes to “Waiting”. If it does, then the
problem should be fixed. If not, repeat the last step but change the Serial
port to a different number.
Problem 5:
The engraver will stop in the middle of a job or take off and move to the
wrong place in the middle of a job.
Solution:
Check the Windows Com Port settings to make sure they are correct. To do
this, follow this sequence: Right mouse click on the My Computer icon on
your Windows desktop. Go to properties. Click on Device Manager.
Double click on Ports and then double click on the serial port that the
engraver is connected to. Click on Port Settings. The settings should look
like the picture below. If not, change them to match.
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